Triage is an AI-powered knowledge search platform that helps support teams find answers instantly. Unify your support knowledge from Zendesk, Intercom, Confluence, Asana, and 700+ other sources into a single searchable knowledge base.
Triage by Fivetran provides enterprise-grade knowledge management for customer support teams. Search across Zendesk tickets, Intercom conversations, Confluence documentation, Asana tasks, and hundreds of other data sources in one unified interface.
Connect all your company's knowledge with just a few clicks. Try it for free, no additional infrastructure needed.
Up-to-date search over all your historical knowledge. No gaps due to retention issues, rate limits, or source downtime.
Bring your own connectors & storage with Fivetran. Reuse your data for reporting, machine learning, and auditing.
Roll out to Teams or Zendesk. Your team gets instant access to knowledge without leaving their workflow.
Enrich your AI agents with our knowledge MCP servers. Works with ChatGPT, Claude, Cursor, and more.
Triage connects to over 700 data sources including: Zendesk, Intercom, Confluence, GitHub, HubSpot, SharePoint, Asana, Gong, Jira, Slab, Google Drive and many more. Our Fivetran-powered connectors ensure your knowledge base stays up-to-date automatically.
Search your entire Zendesk history including tickets, knowledge base articles, and customer conversations. Triage's AI understands context and surfaces the most relevant information instantly.
Unify Intercom conversations, help articles, and customer data with your other knowledge sources. Give your support team instant access to complete customer context.
Deploy Triage as an MCP (Model Context Protocol) server to give AI agents like ChatGPT, Claude, and Cursor access to your company's knowledge. Build smarter AI assistants with real-time access to your support documentation.
Built on Fivetran's enterprise-grade infrastructure, Triage provides secure data replication with SOC 2 compliance, encryption at rest and in transit, and fine-grained access controls.
Start using Triage today - free for a limited time. No credit card required. Set up in minutes with our self-serve onboarding.